can u quote 2 pallets machine parts, 480kg total, LAX to Sydney door to door, ready thursday…
For small forwarding teams
Give a small forwarding team a faster quote desk.
Freitt fits beside the inbox, rate sheets and TMS your team already uses. It prepares the repeatable work so your people can check the commercial decision and answer the customer.
- Built for 5–30 people
- No TMS migration
- No per-quote fee
- Human-approved
- Request received
- Details read
- Priced from your sheet
- Reply drafted
- Approved and sent
Read from the email
LAX → SYDDoor to door2 pallets, 1.68 cbmReady Thu 21 Aug480 kg — gross?480 kg chargeable
- Air freight LAX–SYD
- 1,872.00
- Margin +12%
- +224.64
- Fuel surcharge
- 288.00
- Pickup + delivery
- 327.40
- Total, door to door
- USD 2,712.04
Hi Mike — pleased to quote LAX to Sydney, door to door. 2 pallets, 480 kg chargeable. Total USD 2,712.04, valid 14 days.
Reviewed by Dana, sent from your own address
one request, from the forwarded email to the sent quote
01Before
Everyone does everything, so quoting waits.
On a small desk the person who prices is also the person chasing a delayed container and the person on the phone to a customer. Quoting is not slow because anyone is slow — it is slow because it queues behind whatever is on fire.
- 01A request arrives while the person who prices that lane is on a call.
- 02It waits. So do the four behind it.
- 03Somebody else picks one up and prices it slightly differently.
- 04The rate sheet they used turns out to be last quarter’s.
- 05A request nobody opened is discovered on Thursday.
- 06The customer has already booked with whoever answered on Tuesday.
02Workflow
Sized for the desk you actually have.
Not an enterprise platform scaled down. One workflow, configured in a working session, priced per person who quotes.
- 01Built for the five-to-thirty-person desk.One workflow rather than a platform with a rollout. Setup is a working session: a rate sheet, the margin rules, and one forwarding rule.
- 02Keep the systems already working.Your inbox, mail host, Excel rate sheets, quote format, terms and TMS all stay. Freitt sits beside them.
- 03Standardise without adding administration.Pricing rules and quote format are configured once, so consistency does not depend on who happened to pick the request up.
- 04Cover for each other properly.Any of the people on the desk can pick up a quote and see what was read, what was priced and which rule applied.
- 05Measure the pilot on your own quotes.Real RFQs, your lanes, your rate sheets. The before-and-after is your desk’s numbers, not a case study.
- 06Pricing that does not rise with quote volume.Priced per person who reviews or sends. A heavy week costs what a quiet week costs.
03The whole desk
One request, start to finish, on a small team.
This is the point of the product for a desk of this size: the request, the extraction, the pricing off your own sheet and the drafted reply are one record any of your people can pick up. Cover is no longer a matter of whether the right person is at their desk.
app.freitt.com/review/Q-28411 field to confirm
Original email
Fwd: RATE REQ — 2 plts LAX>SYD
hi — can u quote 2 pallets machine parts, 120×100×140cm, 480kg total. LAX to Sydney door to door, ready thursday…
Extracted fields
OriginLAX (door)
DestinationSYD (door)
Pieces2 pallets
Weight: gross or chargeable?
Priced draft
- Air freight LAX–SYD
- 1,872.00
- Margin +12%
- +224.64
- Fuel surcharge
- 288.00
- Pickup — Carson, CA
- 145.00
- SYD delivery
- 182.40
- Total
- 2,712.04
every line → LAX-AU_Air_Q3.xlsx
The review screenOriginal email, extracted fields, priced draft — side by side. Anything uncertain is flagged in amber.
04When it cannot
What happens when something is missing.
This is the half of automation worth interrogating. Freitt says so rather than filling the gap — no invented rate, no assumed weight, nothing sent unread.
Out of officeThe person who knows that lane is away.The quote still gets read, priced and drafted, and the record shows which rate line and which rule produced it.
Missing detailThe request is incomplete.One clarification email is drafted, and the quote resumes when the answer arrives rather than restarting.
No rateYou have never quoted that lane.Flagged, with a carrier inquiry drafted. Nothing is estimated to keep the reply moving.
Above thresholdIt is bigger than the desk usually handles.Route it to whoever should see it before it is sent. On a small team that is often the owner.
05Control
Small team, same controls.
- 01Nothing migrates: inbox, sheets and TMS stay.
- 02A person approves and sends every quote.
- 03Every charge traces to its source rate line.
- 04Priced per user, never per quote.
- 05Deletion on request, confirmed in writing.
Separate encrypted workspaces · no cross-customer use · deletion confirmed in writingRead about security →
06Fit
Use this when
- Between roughly five and thirty people, with a handful of them quoting.
- Rates already agreed and already in spreadsheets.
- Quoting competes for attention with operations, because it is the same people.
- You have no appetite for a systems migration and no team to run one.
Look elsewhere when
- A single-person brokerage where reading requests is not the bottleneck.
- A multi-branch organisation needing single sign-on, desk-level access and TMS integration — that is the Enterprise conversation.
- A desk whose work is almost entirely bespoke project cargo.
- A team that needs carrier booking and live market rates more than it needs faster customer replies.
For small teams, answered.
Something else on your mind? Bring it to a live quote session — thirty minutes, no deck, on one of your own RFQs.
It is one workflow, not a platform. Setup is a working session — map a rate sheet, set the margin rules, switch on one forwarding rule — and you read the first draft in that same sitting.
No. What it needs is somebody who can say how your rates and margins actually work. That is a commercial conversation, not a technical one.
It is priced per person who reviews or sends quotes, with no setup fee and no per-quote charge. Colleagues who only read the record do not need a seat. The pricing page has current figures, and the ROI calculator will put them against your own numbers.
Add seats as more people start quoting. The plan price does not move with quote volume, so a busier desk does not cost more until it is a bigger desk.
Measure the same thing before and after on your own RFQs: time from request to sent reply, and the share of drafts sent with no pricing edit. We publish no customer figures until they come from a named customer with the period stated.
Where to start
Start with one rate sheet.
Map the sheet you use most, set the margin rules on it, and forward a real RFQ. That is the whole of the first working session.
See rate-sheet automationYour rate book1 sheet expiring
LAX-AU_Air_Q3.xlsx
Qantas Freight · 214 rate lines
Column mapping
ORGOriginDSTDestinationBRKBreakUSDRateExp.Valid to
| Lane | Basis | Rate | Valid to | Status |
|---|---|---|---|---|
| LAX → SYD | per kg | 3.90 | 30 Sep | live |
| LAX → MEL | per kg | 4.15 | 30 Sep | live |
| LAX → BNE | per kg | 4.40 | 31 Jul | expired |
Expired lines are held back from quoting until you refresh the sheet.
See it live
Run a pilot on your own desk.
Real RFQs, your rate sheets, your margins and your format — for fourteen days.
30 minutes · no deck · your rates stay private