Freitt

How Freitt works

From freight RFQ to quote in four steps.

Freitt fits beside the inbox, rate sheets and TMS your team already uses. No replacement project, nothing your customer sees change — and a person decides every send.

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What stays the same

  • Your inbox and mail host
  • Your Excel rate sheets
  • Your quote format and terms
  • Who signs off on a price
01

Forward the RFQ

Send the email and attachments to your Freitt address, or set up forwarding once. Freitt reads the body, PDF, spreadsheet, document or image — in whatever language it arrives in.

Fwd: RATE REQ — 2 plts LAX>SYD9:14 AM
hi — can u quote 2 pallets machine parts,
120×100×140cm, 480 kg total.
LAX to Sydney door to door, ready thursday.
customer is pushing, need something today pls

thx
mike

packing_list_rev2.xlsx

Your address

quotes@yourco.freitt.com

  • Gmail, Outlook, anything
  • No mailbox migration
  • Attachments read too

What about setup? Auto-forward takes about two minutes to switch on, and we do it with you on the call.

02

Check the shipment details

Freitt extracts the lane, mode, pieces, weight, dimensions, dates and Incoterms, and shows them beside the original request. Anything it is unsure of is flagged before pricing, not after.

app.freitt.com/review/Q-2841

Original email

Fwd: RATE REQ — 2 plts LAX>SYD

hi — can u quote 2 pallets machine parts, 120×100×140cm, 480kg total. LAX to Sydney door to door, ready thursday…

Extracted fields

OriginLAX (door)
DestinationSYD (door)
Pieces2 pallets

Weight: gross or chargeable?

Priced draft

Air freight LAX–SYD
1,872.00
Margin +12%
+224.64
Fuel surcharge
288.00
Pickup — Carson, CA
145.00
SYD delivery
182.40
Total
2,712.04

every line → LAX-AU_Air_Q3.xlsx

The review screenOriginal email, extracted fields, priced draft — side by side. Anything uncertain is flagged in amber.

What about a vague request? If something essential is missing it drafts a focused clarification, asking only for what it needs, and picks the quote back up when the reply lands.

03

Price from your rate sheets

Freitt selects a valid rate, applies your margin and adds the required surcharges — in the currency you quote in, per lane, mode or customer. Every charge stays linked to the source line and the calculation.

Every price can prove itself
Air freight LAX–SYD2,096.64

Where this number comes from

  1. 1

    Rate line LAX → SYD · air · 3.90/kg

  2. 2

    Sheet LAX-AU_Air_Q3.xlsx row 47 · valid to 30 Sep

  3. 3

    Markup rule Air · Oceania · +12%

  4. 4

    Math 3.90 × 480 = 1,872.00, +12% = 2,096.64

No matching rate: LAX → PER

Your rate book has no valid lane for this request. Draft the rate inquiry to your carrier?

Draft inquirySkip

What if no rate matches? It says so and drafts a carrier inquiry. It does not fill the gap with a guess, and expired lanes are held out of quoting until you refresh the sheet.

04

Review and send

The original RFQ, the extracted details and the priced draft appear together. Your team checks the quote and sends it from your own email, in your own format — your letterhead, your terms, your validity line.

Your rules, running the desk

Flow view

Request inany customer
Route by valuetotal > 10,000
Hold for approval
Straight to draft

Approval

If total > 10,000

Hold for a second pair of eyes

Follow-up chaser

  1. Tue — quote sent
  2. Thu — 48 h, no reply
  3. Follow-up drafted

Chasers and clarifications are drafted, never sent on their own.

What about sending? Nothing reaches your customer without a person deciding to send it.

Where it hands the decision back.

Automation is only trustworthy if you know where it stops. These are the five places Freitt asks for a person.

5 of 5 documented
  • A detail is missing→ clarification drafted
  • No valid rate on file→ carrier inquiry drafted
  • Quote above your limit→ approval required
  • Customer goes quiet→ follow-up drafted
  • A field reads uncertain→ flagged before pricing

Getting started

Start with one rate sheet.

Map the sheet, set the margin rules and forward a test RFQ. The first working session uses your own lane and your own quote format, so what you read at the end of it is a draft you could actually send.

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Coming soon

  • Native Gmail and Outlook connection. Until then, Freitt works with any inbox that supports forwarding.
  • Opt-in auto-send for lanes you have proven — off by default, and always your choice.
Your rate book1 sheet expiring

LAX-AU_Air_Q3.xlsx

Qantas Freight · 214 rate lines

Mapping remembered

Column mapping

ORGOriginDSTDestinationBRKBreakUSDRateExp.Valid to
Illustrative rate lines from an uploaded sheet
LaneBasisRateValid toStatus
LAX → SYDper kg3.9030 Seplive
LAX → MELper kg4.1530 Seplive
LAX → BNEper kg4.4031 Julexpired

Expired lines are held back from quoting until you refresh the sheet.

See it live

See Freitt quote one of your real RFQs.

Bring one rate request and the matching rate sheet. We’ll show you how Freitt reads it, prices it and drafts the reply.

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30 minutes · no deck · your rates stay private